At Minami Studios, we handle all returns and refunds on a case-by-case basis to ensure the best possible experience for our customers. If you wish to initiate a return or check your eligibility for a refund, please contact us via email at kai@minami-studios.com.

Return Conditions

All returned items must be in new, unused condition with all original tags and labels attached. Returns must be initiated within 14 days of the delivery date. Customers are responsible for return shipping costs. Please include your order number in the return package to facilitate processing.

How to Return an Item

To begin the return process, please email our customer service team at kai@minami-studios.com. We will provide further instructions based on your specific case.